Privacy Policy
This Privacy Policy describes how www.asteawear.com (“the Website” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Website.
Contact
If you have any questions, requests, or concerns regarding this Privacy Policy, our data practices, or if you would like to file a complaint, please contact us at:
Email: info@asteawear.com
Mailing Address: Rokų g. 24, Rokai, LT-96351, Klaipėda District, Lithuania
Collecting Personal Information
When you visit the Website, we collect certain information about your device, your interactions with the Website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, “Personal Information” refers to any information about an identifiable individual. Below is a breakdown of what we collect and why:
Device Information
Purpose of collection: To load the Website accurately and perform analytics to improve the Website.
Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.
Disclosure: Shared with our service providers such as Hostinger.lt and Google Analytics.
Data collected: Web browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and interaction data.
Order Information
Purpose of collection: To fulfill orders, process payments, arrange shipping, provide confirmations, communicate with you, screen for fraud, and provide relevant marketing.
Source: Collected directly from you during checkout.
Disclosure: Shared with service providers including Hostinger.lt, payment processors (e.g. PayPal, Stripe), and couriers.
Additional sharing: We may share data with employees, service providers, or subcontractors (e.g. IT, legal, archiving, marketing, or debt collection) when necessary.
Data collected: Name, billing and shipping address, email address, and phone number. Note: We do not store payment details; they are securely handled by payment gateways.
Customer Support Information
Purpose of collection: To provide customer assistance and support.
Source: Collected directly from your messages.
Disclosure: Accessible only to authorized employees.
Data collected: Any written communication (email, chat, or form messages).
Behavioral Advertising
We may use your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you.
Examples include:
Google Analytics: Tracks site usage. Learn more here. Opt out here.
Learn more about targeted ads from Network Advertising Initiative.
Use of Personal Information
We use your Personal Information to:
Provide our products and services
Process orders and payments
Arrange shipping
Communicate updates
Offer promotions and product announcements
Lawful Basis for Processing (GDPR)
If you are a resident of the EU, we process your Personal Information under the following lawful bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate interests that do not override your rights
Retention
We retain your Personal Information for our records unless and until you request its deletion. To exercise your right to erasure, see "Your Rights" below.
Automated Decision-Making
We do not engage in automated decision-making with legal or significant effects.
Our processor (Hostinger.lt) may use limited automated tools to detect fraud:
Temporary IP blacklisting after repeated failed transactions
Temporary card blacklisting linked to suspicious IPs
These measures are temporary and have minimal impact on users.
Your Rights (GDPR)
If you reside in the EU, you have the right to:
Access the Personal Information we hold about you
Request corrections, updates, or deletions
Port your data to another service
To exercise these rights, please contact us at info@asteawear.com.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.
Complaints
To file a complaint, please contact us via the email or address listed above.
If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.